TWI’s Four Pillars of Service:
Quality, Performance, Customer Service, Value
Quality
- #1 priority with positive impact on every aspect of serving you!
- Industry proven.
- Impeccable attention to detail.
Performance
- Providing consistent same-day clear and concise dispositions.
- Industry leading Repair and Overhaul TAT’s.
- Reduce the need for exchange support!
Customer Service
- We answer your call!
- Prompt, experienced, professional, friendly, and courteous.
- Follow through – our goal is to exceed your expectations.
Value
- Continuous Improvement initiatives woven into all business processes reduce customer cost.
- Primary focus on Quality and Performance supports every cost savings effort.
- Increase potential to reinstall your part rather than the high expense of exchange support.
Bottom Line – Ease of Doing Business
Dedicated to serving you – our customer!
Impeccable Quality, Industry Leading Performance
Prompt Customer Service and Overall Value
to support your business goals and objectives.